Andy Shaw Ford: Ford's Mobile Service Now Available!
Andy Shaw Ford recognized Service Advisor, Bobbi Jones, Shop Foreman, Johnny Marr, and Sales Manager, Scott Rodes, for achieving Level 3 status in the 2017 Employee Excellence program. This award goes to select Ford employees who meet and surpass expectations in sales, service, and overall commitment to providing customers with the highest level of customer satisfaction.
Ford’s description of the Employee Excellence award is as follows, “That excellence is clearly reflected in the satisfaction…
On the last two Mondays in April, the Boy Scouts of America, Troop 999 of Sylva, received hands on automotive maintenance training at the Andy Shaw Ford Service Department in Sylva, NC. The young men are working towards an Automotive Maintenance Merit Badge and will be tested on the knowledge that they have learned in order to earn their badges.
Service Manager, David Rogers, Parts Manager, Tony Walls, and President/GM, Larry Hinton, and other…
When you look at a bottle of motor oil, you may notice that it comes with a label such as 5W-30 or 10W-30. The 5W indicates the viscosity of the oil when it is cold while the number 30 indicates the viscosity when the oil is warm. When driving a vehicle, it is important to have oils that have multiple viscosity levels.
This is because vehicles are likely to be driven in a wide variety of climates. In some cases, there may be large temperature swings during the day in a single location. Furthermore, the engine is likely to run…